Frequently Asked Questions

Everything you need to know about shopping at Ollie's Bargain Outlet

What kind of products can I find at Ollie's?

We specialize in closeouts, excess inventory, and salvage merchandise. You can find everything from housewares, food, and books to flooring, toys, and electronics at up to 70% off department store prices.

How do I track my online order?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day 'No Fine Print' guarantee. If you are not satisfied with your purchase, you can return it within 30 days with your receipt for a full refund or exchange.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for online transactions.

Do you offer international shipping?

Currently, Ollie's Bargain Outlet only ships to addresses within the continental United States. We do not offer international shipping at this time.

How can I join Ollie’s Army?

You can join our rewards program, Ollie's Army, by signing up on our website or in-store. Members receive exclusive discounts, early access to sales, and special promotional offers.