Returns & Exchanges

At Ollie's Bargain Outlet, we want you to be satisfied with your great deals. If you are not completely happy with your purchase, you can return most items within 30 days for a full refund or exchange.

1

Gather Your Receipt

Locate your original sales receipt or packing slip to ensure a smooth processing of your return and to receive a full refund to your original payment method.

2

Prepare the Item

Ensure the product is in its original, unused condition with all tags and packaging intact to qualify for a return.

3

Visit a Store Location

Bring your item and proof of purchase to the customer service desk at any Ollie's Bargain Outlet location near you.

4

Receive Your Refund

Once our team verifies the item, we will process your refund immediately via your original payment method or provide a store credit if preferred.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing